In-House Watch Service at Factory-Grade Standards in Duluth, GA
Experience expert watch servicing right here—no shipping, no delays. At It’s About Time Inc., our in-house workshop delivers free diagnostics, factory-level workmanship, and roots in family heritage, all built on a foundation of precision and care.
A Fusion of Family Tradition & Modern Expertise
From our humble beginnings to now, our mission has been to fuse a warm, walk-in experience with the high standards of the luxury watch world. Our technicians bring experience from top-tier brands like Rolex, Jaeger-LeCoultre, IWC, Cartier, Omega, and Audemars Piguet, supported every day by cutting-edge, industry-approved tools.
Trust, Built One Timepiece at a Time
Why Choose It’s About Time Inc.?
- Certified Watchmakers You Can Trust
- Genuine Tools & Parts
- Reliable Warranty Offers
- Authorized Service for Leading Brands
We are proud to be an authorized service center for brands like Omega (including Co-Axial and vintage models), Cartier, Jaeger-LeCoultre, TAG Heuer, Longines, Baume & Mercier, Nomos, and more..
- Fast, Transparent Service
Our Proven Repair Process
- Free Evaluation – Bring in your watch or submit it online; we’ll diagnose the issue at no cost.
- Professional Repair – Once approved, our certified watchmakers service and test your timepiece using industry-leading standards and tools.
- Quality Control & Return – After rigorous inspection, your watch is returned ready to wear—whether picked up or securely shipped back to you.
The It’s About Time Story: Passion Passed Down Generations
Our watchmaking journey began in Sri Lanka, learning from our grandfather trained by Omega. That passion endured through decades of heritage—spanning from Rado certifications in Switzerland to service roles with Rolex at Tourneau and Mayors, and ultimately leading to our Atlanta-based, family-owned business re-established in 2006 (and fortified with WOSTEP training in 2014). With continued years of experience with companies like Richemont & Audemars Piguet and brands like – Cartier, IWC, Panerai & Jaeger-LeCoultre – we ensure a manufacture level of service quality for your valued timepieces.
Every watch we service carries the legacy of experienced hands, modern expertise, and authentic horological pride.
Our Certifications
Come Visit Us in Johns Creek - Duluth, GA
It’s About Time Inc. is conveniently located at 11300 Medlock Bridge Rd, Suite 300, our Johns Creek workshop offers trusted watch service and repairs across Atlanta—including Duluth, Alpharetta, and the surrounding communities.
