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Repair Form

In-House Watch Service at Factory-Grade Standards in Duluth, GA

Experience expert watch servicing right here—no shipping, no delays. At It’s About Time Inc., our in-house workshop delivers free diagnostics, factory-level workmanship, and roots in family heritage, all built on a foundation of precision and care.

Watch repair shop in Atlanta by It's About Time

A Fusion of Family Tradition & Modern Expertise

From our humble beginnings to now, our mission has been to fuse a warm, walk-in experience with the high standards of the luxury watch world. Our technicians bring experience from top-tier brands like Rolex, IWC, Cartier, Omega, and Audemars Piguet, supported every day by cutting-edge, industry-approved tools.

Trust, Built One Timepiece at a Time

Whether you’re stopping by or calling in, you’ll sense the difference: genuine relationships, skilled craftsmanship, and meticulous attention to detail. We treat your watch like one of our own.

Why Choose It’s About Time Inc.?

  • Certified Watchmakers You Can Trust
Our team includes WOSTEP- and Swiss-certified horologists, expertly trained to work with a range of luxury calibers—from vintage to modern masterpieces
  • Genuine Tools & Parts
We use Swiss-quality tools and authentic parts sourced directly from manufacturers, not aftermarket substitutes..
  • Reliable Warranty Offers
Enjoy peace of mind with two-year coverage on most services and lifetime guarantees on battery replacements
  • Authorized Service for Leading Brands
We are proud to be official service centers for brands like Omega (Co-Axial series), Cartier, Jaeger-LeCoultre, TAG Heuer, Longines, Baume & Mercier, Nomos, and more..
  • Fast, Transparent Service
Expect quick turnarounds—including same-day options for simpler services—always with clear communication about costs and timelines

Our Proven Repair Process

  1. Free Evaluation – Bring in your watch or submit it online; we’ll diagnose the issue at no cost.
  2. Professional Repair – Once approved, our certified watchmakers service and test your timepiece using industry-leading standards and tools.
  3. Quality Control & Return – After rigorous inspection, your watch is returned ready to wear—whether picked up or securely shipped back to you.

The It’s About Time Story: Passion Passed Down Generations

Our watchmaking journey began in Sri Lanka, learning from our grandfather trained by Omega. That passion endured through decades of heritage—spanning from Rado certifications in Switzerland to service roles with Rolex at Tourneau and Mayors, and ultimately leading to our Atlanta-based, family-owned business re-established in 2006 (and fortified with WOSTEP training in 2014). With continued years of experience with companies like Richemont & Audemars Piguet and brands like – Cartier, IWC, Panerai & Jaeger-LeCoultre – we ensure a manufacture level of service quality for your valued timepieces. 

Every watch we service carries the legacy of experienced hands, modern expertise, and authentic horological pride.

Our Certifications

Come Visit Us in Duluth, GA

It’s About Time Inc. is conveniently located at 11300 Medlock Bridge Rd, Suite 300, our Johns Creek workshop offers trusted watch service and repairs across Atlanta—including Duluth, Alpharetta, and the surrounding communities.

What Our Clients Say

“By far the best watch repair company in this area… installs batteries, has a large selection of bands, and employs professional watch repairers.”
“Our customers consistently praise the exceptional service provided by the knowledgeable staff… watches look brand new after servicing.”
Very great service… worked on my watch in less than 10 minutes.

Ready to Restore Your Timepiece?

Trust It’s About Time Inc. for the highest standard in Atlanta-area watch servicing—whether it’s a classic heirloom or a modern marvel. With certified expertise, genuine parts, transparent pricing, and heartfelt customer service, we’re here to keep your watch running beautifully. Contact us or stop by today to begin your complimentary evaluation.
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