It's About Time, Since 1979
770-442-9854 Start A Repair
Location update. Our Perimeter Mall location is closed. All sales, repairs, and services are now done at our Johns Creek location. Please call 770-442-9854 for further information.
Home / Watch Repairs / Our Workshop

Johns Creek workshop

Inside Our Johns Creek
Watchmaking Workshop.

From a straightforward diagnosis to a full restoration, our workshop brings patient bench work, genuine parts, and careful quality control to every watch entrusted to us.

WOSTEP certified Free estimates Two-year warranty
Close detail of an in-progress mechanical watch movement in the It’s About Time workshop
In-house movement work

How it works

How Our Watch Repair Process Works.

See the services available to local owners on our Atlanta watch repair page, then begin with a no-obligation estimate.

01

Fill Out the Form

Download or fill out our online form.

02

Bring or Ship Your Watch

We will provide shipping instructions to ship your watch.

03

Receive an Estimate

After we receive your watch, we’ll review it and provide a complimentary written estimate before any work begins.

04

Repair & Delivery

Once repaired, your watch passes our 8-day Quality Control process before it is shipped securely back to you.

Watch repairs & our workshop

Precision Is a Practice,
Not a Promise.

It’s About Time is one of the established watch repair and restoration workshops serving the Atlanta area. Our WOSTEP-certified team handles mechanical, quartz, vintage, and modern luxury watches with appropriate tools and manufacturer-grade care.

42+
Years
15,000+
Watches
62,000+
Repaired
Support
Support
Reliable
Reliable

At the bench

Care for the Work
Inside and Out.

Request an estimate →
01

Movement Service & Overhaul

Disassembly, cleaning, lubrication, adjustment, and careful reassembly for mechanical watches.

02

Case, Bracelet & Crystal Care

Professional case and band polishing, crystal replacement, gasket work, and bracelet or strap service.

03

Sealing & Water Resistance

Water-resistance testing, gasket replacement, and careful resealing for compatible watch cases.

04

Vintage Restoration

Thoughtful restoration for vintage watches, including dial, hand, crown, and stem-related work where appropriate.

05

Battery & Quartz Service

Correctly matched cells, functional checks, and appropriate inspection for modern quartz watches.

06

Diagnostics & Estimates

We assess the watch first, then make the work, parts, timing, and estimate clear before service begins.

Authorized workshop & specialist coverage

The Brand Knowledge Your Watch Deserves.

Our watchmakers are WOSTEP Swiss Certified and have experience and certifications from many of the world’s most popular watch manufacturers, including IWC, Panerai, Rolex, Audemars Piguet, Jaeger-LeCoultre, and Omega.

01Rolex Watch Repair
02Jaeger-LeCoultre Authorized Workshop & Certified Level 40 Watchmaker
03NOMOS Authorized Service & Repairs
04Tag Heuer Authorized Workshop
05Omega Co-Axial Authorized Workshop and Watch Repairs
06Cartier Authorized Watch Repairs
07Baume & Mercier Authorized Watch Repairs
08Longines, RADO, Hamilton, Tissot Authorized Watch Repairs
09Battery Replacement
10Watch Band Repair
11Watch System & Crown Repair
12Hand Repairs & Restoration
13Crystal Replacement
14Gasket Replacement
15Sellita Watch Movement Repairs

Workshop brand coverage

Cartier
Baume & Mercier
NOMOS
Omega
Jaeger-LeCoultre
Benrus
Seiko

Request quote

Request a Repair Estimate.

Having certified watchmakers on our staff allows our watch repairs to be completed to very high standards, ensuring precision and reliability in every job from the smallest repair to the most complicated. We offer free watch repair estimates on your timepiece, plus a large selection of watch bands and custom bands to choose from. If your watch has stopped working or is running slow or fast, bring or send it in for a free diagnosis and estimate.

Frequently asked questions

Good to Know Before You Begin.

Answers from the current workshop page, retained here in full for prospective repair customers.

Which watches can you fix?+
Our skilled technicians can repair all kinds of modern and vintage watches. If you can’t find your required service online, please contact us or visit us at the Johns Creek store.
How long do your watch repairs take?+
Service needs vary by the type of repair, the condition of the watch, and any required parts. We authenticate and diagnose every watch with care and precision, then explain the recommended service. Every completed repair follows the quality-control process appropriate to that watch model and caliber movement.
What happens if you can’t fix my watch?+
We operate on a no-fix, no-fee basis. In the very unlikely event our technicians are unable to repair your watch, you will not be charged for this service.
What does a watch service involve?+
The watchmaker runs a complete series of diagnostic checks, diligently checking the exterior case and interior movement for signs of moisture, damage, rust, and wear to the movement and parts. The movement is carefully disassembled, checked and adjusted, cleaned in our watch cleaning machine, then reassembled with the correct oiling and lubrications needed. Exterior components—including the case, bracelet, and clasp—are carefully dismantled, polished by request only, and cleaned in a separate ultrasonic tank before reassembly and functional checks to manufacturer requirements and guidelines.
Where should I send my watch for repair?+
Simply complete your order online, then print out your order confirmation to include with your watch. If mail-in service is appropriate, our team will provide the shipping instructions needed to prepare your watch securely.
Do your repairs come with a warranty?+
Yes. All watch repairs come with at least a 1-year guarantee, while some are under warranty for 2 years. Most battery replacements come with a lifetime guarantee.

Store directions

11300 Medlock Bridge Rd #300,
Johns Creek, GA 30097

Hours of operation

Mon – Sat: 10am – 6pm
Sun: Closed

Johns Creek workshop

Start with a Thoughtful Diagnosis.

Whether you need a repair, a restoration, or simply a clear answer, our workshop is ready to help you understand the next step for your watch.

It's About Time, Since 1979

Certified watchmakers & restorers of fine mechanical timepieces since 1974.

Showroom

11300 Medlock Bridge Rd #300
Johns Creek, GA 30097

Hours

Mon – Sat 10–6
Sun – Closed
Holidays Observed

© 2026 It's About Time, Inc. All rights reserved. Fully insured  ·  Two-year guarantee
It's About Time
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