Lug Measurement & Fit Verification
The new strap must match the lug width of your case exactly. An ill-fitting strap can damage the lugs over time.
Luxury strap & bracelet service
Straps wear out. Bracelets stretch. Sometimes you just want a different look. It’s About Time Inc. handles strap and band replacement for luxury and everyday watches, serving the Atlanta area from our Johns Creek workshop. Walk in or ship your watch to us.
Walk-ins welcome Monday–Saturday, 10am–6pm.

Watch-only specialists
Watch strap and band replacement is the process of removing a worn, damaged, or unwanted strap and fitting a new one to your watch. Cracked leather, a stretched bracelet, a broken clasp, or simply a style you’ve outgrown: if the watch runs fine but no longer wears the way it should, a strap replacement is often all it needs.
Since 2006
Swiss certified
Service center
In-house
Know the signs
Not sure if your strap needs replacing or just cleaning? These are the most common signs we see.
Submit repair requestCracking, fraying, or stiffness in leather straps, especially along the fold and buckle area
Stretched or loose bracelet links that cause the watch to slide on the wrist
Broken or stuck clasp that no longer opens and closes correctly
Missing or damaged pins that prevent the strap from staying attached to the case
Visible wear or discoloration that detracts from the watch’s appearance
Rubber or silicone strap degrading after years of sweat, sunscreen, and UV exposure
How strap and band replacement works
Replacing a strap is more involved than it looks, especially on a luxury watch. Every fitting is handled in-house by certified watchmakers; your watch is never sent to a third-party shop.
The new strap must match the lug width of your case exactly. An ill-fitting strap can damage the lugs over time.
Spring bars are the small pins that hold the strap to the case. On many luxury watches, they are recessed or require specialty tools to remove without scratching the case.
For metal bracelets, we remove or add links to size the bracelet to your wrist, verify clasp function, and confirm fit before the watch leaves the shop.
While the strap is off, we inspect the case back and gaskets. If we spot wear or damage, we flag it before returning the watch.
Materials & options
We help you choose a material and fit appropriate to your watch, its use, and the look you want.
Calfskin, buffalo, and padded leather for dress and everyday watches.
Genuine exotic leather for high-end dress watches and complications.
Sport and dive-watch options, including Omega Seamaster, TAG Heuer Aquaracer, and similar models.
Casual and vintage-style options in a wide range of colors and weaves.
Sourced and fitted to specification.
Visit or mail in
Two ways to get your watch to us. One standard of care either way. We diagnose first, explain what we find, and give you a clear price before any work begins.
11300 Medlock Bridge Rd #300, Johns Creek, GA. No appointment needed. Monday–Saturday, 10am–6pm.
Not local? Ship your watch to our Johns Creek workshop and we’ll use the same in-house process and standards as our walk-in customers.
Every strap and band service is handled by a certified watchmaker using the correct tools for your case.
“Came in to get a new battery, and they were able to replace my broken band as well with an authentic branded band also! Incredible service, professional and extremely kind.”
Paine C. · Google Reviews
Your watch deserves specialist care
Walk in any time Monday through Saturday, 10am to 6pm, or ship your watch to us from anywhere in the country.
Frequently asked questions
If you need guidance beyond these answers, bring your watch in or contact our Johns Creek workshop.