Certified Expertise
Our team services a wide range of luxury brands including Rolex, Omega, TAG Heuer, Cartier, Seiko, and Citizen.
Atlanta watch repair
It’s About Time provides complete watch repair for Atlanta customers who want skilled care for everyday watches and high-end timepieces. From a battery replacement or strap adjustment to a full overhaul, crystal refinishing, moisture repair, or detailed restoration, our Johns Creek workshop handles each watch with accuracy and respect for its craftsmanship.
Walk-ins welcome Monday–Saturday, 10am–6pm.

Professional care
Choosing the right shop matters. We make the repair experience clear from the first inspection through pickup, with professional tools, skilled care, and communication that helps you understand what your watch needs.
Our team services a wide range of luxury brands including Rolex, Omega, TAG Heuer, Cartier, Seiko, and Citizen.
Every repair is completed with professional-grade tools selected to support manufacturer-level care.
We pair repair work with practical guidance that helps you care for your watch between visits.
Clear estimates, timely updates, and careful inspection help make the repair process smooth.
Complete repair care
Whether your watch is part of your daily routine or a cherished luxury piece, we tailor the service to protect function, value, and original integrity.
Submit repair requestCustom sizing and professional strap or bracelet adjustment so your watch fits as it should.
Care for scratched or damaged cases and crystals to help restore your watch’s original brilliance.
Resealing, water-resistance attention, and humidity-damage repair to protect your timepiece.
Specialist repair and restoration that respects the function, history, and value of fine timepieces.
In-house process
Every watch goes through a complete workflow focused on accuracy, functionality, and the care appropriate to its condition.
A detailed analysis of your watch’s condition and its service needs.
Safe, careful cleaning of internal parts when service calls for it.
Adjustments, parts replacement, or full servicing based on the approved estimate.
We test for accuracy, functionality, and appropriate seal integrity before return.
Visit or mail in
Our reputation for honest communication and dependable craftsmanship makes us a trusted choice for watch repair near Atlanta. Service is performed at our Johns Creek workshop, and secure mail-in service is available when a visit is not practical.
11300 Medlock Bridge Rd #300, Johns Creek, GA. Walk-ins welcome Monday–Saturday.
Start the repair form, then use our recommended shipping steps to send a watch safely.
Call 770-442-9854 for workshop hours, estimates, or help deciding on the next step.
Luxury and vintage expertise
A fine mechanical watch needs more than a quick fix. Our WOSTEP-certified team evaluates the movement, case, seals, crown, crystal, bracelet, and prior service history before recommending work. Service is completed in our Johns Creek watchmaking workshop, where the watch remains under the care of trained specialists.
Depending on the watch, service may include complete movement disassembly and cleaning, lubrication, regulation, worn-component replacement, refinishing, crystal or crown attention, gasket replacement, and water-resistance testing. Original components are preserved when their condition allows, and appropriate parts are selected when replacement is required for reliable operation.
We diagnose the watch before quoting work, so you can review the recommendation, price, and expected timing before authorizing service.
Our workshop services modern and vintage timepieces, with dedicated guidance available for Rolex, Omega, and TAG Heuer.
Visit from Atlanta or use our mail-in option. Start a repair request to tell us about the watch and receive shipping or drop-off guidance.
Frequently asked questions
If you have a question about the condition of your watch, use the repair form or call the workshop. We will help you choose the appropriate next step.
Start a repairMost standard watch repairs are completed within 7–14 business days. Smaller services such as battery replacement or strap adjustments can often be handled much faster.
Yes. Repairs completed by It’s About Time include warranty coverage on parts and labor, giving you confidence that your timepiece is protected.
Absolutely. Many customers use our secure mail-in service. Start the repair form for clear next steps, then follow the recommended shipping guidance to send your watch safely.
We work on everyday, luxury, mechanical, quartz, and vintage watches, including restoration work when it is appropriate for the condition of the timepiece.
Yes. We provide resealing and water-resistance attention, and we can assess and restore watches affected by moisture or humidity damage.
Your watch deserves careful attention
Tell our team about your watch, visit the Johns Creek workshop, or use secure mail-in service from Atlanta.
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