Certified Expertise
Watchmakers trained to service a wide range of timepieces with workmanship designed for accuracy and long-term performance.
Dunwoody watch repair
For reliable watch repair near Dunwoody, It’s About Time provides skilled care for luxury and everyday watches from the Johns Creek workshop. Whether your watch needs a quick battery replacement or a complete restoration, you receive clear updates, careful workmanship, and a professional repair process from start to finish.
Walk-ins welcome Monday–Saturday, 10am–6pm.

Professional care
Every watch is repaired with respect for the craftsmanship and value behind it. Our technicians work on modern, vintage, and collector timepieces using careful, precise techniques.
Watchmakers trained to service a wide range of timepieces with workmanship designed for accuracy and long-term performance.
Professional tools and calibration systems support the factory-level precision your watch deserves.
Practical care guidance can help extend the life of your investment between service visits.
Clear communication and timely updates from drop-off to pickup.
Complete repair care
Whether your watch is worn daily or stored as a keepsake, the goal is to restore function, protect value, and maintain original integrity.
Submit repair requestCustom sizing and professional strap or bracelet adjustment so your watch fits as it should.
Care for scratched or damaged cases and crystals to help restore your watch’s original brilliance.
Resealing, water-resistance attention, and humidity-damage repair to protect your timepiece.
Specialist repair and restoration that respects the function, history, and value of fine timepieces.
In-house process
Each stage is designed to protect the value and performance of your timepiece while giving Dunwoody owners a clear understanding of what is happening and why.
We examine the watch inside and out for issues involving power, movement, moisture, wear, or parts failure before work begins.
Approved watches are opened with brand-appropriate tools; components are cleaned and worn parts are evaluated.
Authorized work may include gasket replacement, lubrication, movement adjustment, part replacement, crystal attention, or full overhaul.
Testing confirms time accuracy, power reserve performance, water-resistance potential, and secure movement operation.
We complete a visual review, secure case closure, cleaning, and protective handling before the watch is returned.
Visit or mail in
Dunwoody residents trust our workshop for reliable workmanship and honest service. All repairs are completed at the Johns Creek location, and secure mail-in service is available when visiting in person is not an option.
11300 Medlock Bridge Rd #300, Johns Creek, GA. Walk-ins welcome Monday–Saturday.
Start online, then follow the recommended shipping steps for your watch.
Call 770-442-9854 for service guidance, current hours, or repair questions.
Frequently asked questions
If you have a question about the condition of your watch, use the repair form or call the workshop. We will help you choose the appropriate next step.
Start a repairMost standard watch repairs are completed within 7–14 business days. Smaller services such as battery replacement or strap adjustments can often be handled much faster.
Yes. Repairs completed by It’s About Time include warranty coverage on parts and labor, giving you confidence that your timepiece is protected.
Absolutely. Many customers use our secure mail-in service. Start the repair form for clear next steps, then follow the recommended shipping guidance to send your watch safely.
We work on everyday, luxury, mechanical, quartz, and vintage watches, including restoration work when it is appropriate for the condition of the timepiece.
Yes. We provide resealing and water-resistance attention, and we can assess and restore watches affected by moisture or humidity damage.
Your watch deserves careful attention
Tell our team about your watch, visit the Johns Creek workshop, or use secure mail-in service from Dunwoody.
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